INSIGHTS
Enhancing EBRD's Project Impact Assessments
Theodore Issacs CMC, MBA, MSc (Oxford)
A Transformation-Centred Programme Management Approach to Initiating, Governing, Delivering, Implementing, Embedding, and Sustaining Impact Assessment Excellence
Illustrative case study — a prospective engagement model. HTM has not yet been engaged by the European Bank for Reconstruction and Development; this document sets out how HTM's current service architecture would be applied to the programme described in HTM's June 2025 pitch to EBRD's Impact Assessment Team.
June 2025
Case study

Executive Summary
The European Bank for Reconstruction and Development (EBRD) operates one of the most rigorous project-level transition impact frameworks among international financial institutions, built on the Stern-Lankes methodology and a mission-driven corporate culture that has, over three decades, kept individual project lending aligned with country-level transition goals. Independent review of the framework (Besley, Dewatripont and Guriev, 2010) found the underlying architecture sound but identified a structural gap: project-level transition impact scores and country-level Transition Indicators are not formally linked, aggregate contribution to transition is not systematically estimated, and newer data sources (BEEPS, LiTS, Doing Business) sit outside the assessment process rather than inside it.
HTM's own analysis of EBRD's Impact Assessment Team identifies the practical consequences of that gap: fragmented methodologies, insufficient lifecycle tracking, and inconsistent stakeholder engagement, which surface as criticisms around transparency and disclosure, stakeholder engagement and due diligence, remedy effectiveness, and environmental and social performance consistency.
This case study sets out how HTM would close that gap — not by proposing a new assessment methodology, but by wrapping EBRD's existing Transition Impact and Environmental & Social Policy frameworks in disciplined major programme management governance. It walks through six phases — Initiate, Govern, Deliver, Implement, Embed, and Sustain — and maps each to the specific HTM services, drawn from HTM's current three-practice architecture and its Major Programme Management (MPM) Suite, that would be deployed.
Programme Summary at a Glance
Phase | Primary HTM Service | Supporting Service(s) | Key Deliverable |
1. Initiate | Strategic Programme Initiation & Transformation Leadership (MPM Suite) | Strategy Development & Alignment (Strategic Business Consulting) | Programme charter, governance architecture, transformation roadmap |
2. Govern | Governance, Risk & Sustainability Assurance (MPM Suite) | Programme & Project Delivery — PGO setup (Business Operations Excellence) | Governance charter, risk register & P-I matrix, PGO operating model |
3. Deliver | Megaproject & Complex Programme Delivery Excellence (MPM Suite) | Programme & Project Delivery (Business Operations Excellence) | Delivery operating rhythm, dependency map, delivery dashboards |
4. Implement | Outcome-Based Implementation & Value Realisation (MPM Suite) | Operational Assessment & Diagnostics (Business Operations Excellence) | Benefits framework, Value Realisation Office, monitoring dashboard |
5. Embed | Holistic Change Management (Change & Transformation Management) | Stakeholder Engagement & Communication (Change & Transformation Management) | Change adoption plan, communications strategy, capability programme |
6. Sustain | Leadership Resilience & Wellbeing incl. LRRD (Change & Transformation Management / Leadership Risk Intelligence) | Outcome-Based Value Realisation — ongoing monitoring (MPM Suite) | Sustaining governance rhythm, LRRD-informed leadership risk reporting |
The Challenge, in EBRD's Own Terms
EBRD's Impact Assessment Team is involved at every stage of the project cycle, from initial impact assessment through categorisation, Environmental and Social Action Plan (ESAP) development, Transition Assessment, and post-completion review. The team's ability to deliver verified, long-term impact is constrained less by the quality of its underlying frameworks than by the absence of a governance layer that connects them:
— Nuances of Transition Impact — accurately measuring and realising the full spectrum of transition impact, moving beyond conventional metrics, and ensuring true additionality across diverse country contexts.
— Operationalising E&S Policy — consistent, effective implementation on the ground, and avoiding “assumed” mitigation effectiveness.
— Data Integration & Learning — optimising data collection and sharing, and leveraging lessons learned across the portfolio.
— Integrated Governance & Risk Management — embedding impact considerations and risk into major programme governance structures so intended benefits are protected end to end.
HTM's response is organised around the idea that these are not four separate problems but one problem viewed from four angles: EBRD's impact assessment stages are not yet integrated into a major programme management lifecycle. The six phases below describe how that integration would be built, phase by phase, using HTM's current service catalogue.
Phase 1 - Initiate
HTM Service: Strategic Programme Initiation & Transformation Leadership (MPM Suite)
The programme begins where HTM's Viewpoint research argues most programme failure begins: with an ambiguous mandate. HTM would work with the Office of the Chief Economist, the Evaluation Department, the Compliance Department, and the bankers who originate projects to agree a single scope and mandate for the enhancement programme — closing the gap the Besley-Dewatripont-Guriev review identified between project-level transition impact scores and country-level Transition Indicators.
This phase establishes governance architecture, accountability, decision rights, and escalation pathways before any delivery work begins, and builds the transformation roadmap that will carry the programme through subsequent phases. HTM's Strategy Development & Alignment service supports this with structured stakeholder workshops and a KPI framework embedded from day one, so that progress toward integration is measurable from the outset rather than assessed retrospectively.
— Executive sponsor and C-suite / Chief Economist office alignment sessions
— Programme mandate and scope definition, distinguishing the enhancement programme from ongoing project-level assessment work
— Governance architecture and decision-rights design across the Impact Assessment Team, Evaluation Department, and Compliance
— Transformation roadmap linking Transition Indicators, Transition Gaps and Country Strategies, and project-level transition impact measurement
Deliverable: Programme charter, governance architecture, and transformation roadmap, agreed and signed off by sponsors.
Phase 2 - Govern
HTM Service: Governance, Risk & Sustainability Assurance (MPM Suite)
With the mandate set, HTM would design the governance structures that let the programme operate under pressure without slowing decision-making. This directly answers the pitch's identification of a Programme Management Office (PMO) Setup & Optimisation need: a Programme Governance Office (PGO) that manages the categorisation process, oversees commissioning and review of detailed EIA/SIA studies, and ensures timely development of ESAPs.
A single, integrated risk register brings together transition-impact risk (failure to achieve stated transition objectives), E&S risk (non-compliance with the Environmental and Social Policy), and reputational risk (the transparency, stakeholder engagement, and remedy criticisms identified earlier) into one probability-impact framework, rather than three disconnected registers owned by different teams.
— Programme Governance Office (PGO) design covering categorisation, EIA/SIA commissioning, and ESAP development
— Integrated risk register and probability-impact matrix spanning transition, E&S, and reputational risk
— ESG metric integration into governance reporting, addressing Paris Alignment complexity across a broad portfolio
— Assurance gates and escalation points positioned at each major stage of the impact assessment lifecycle
Deliverable: Governance charter, integrated risk register and P-I matrix, and PGO operating model.
Phase 3 - Deliver
HTM Service: Megaproject & Complex Programme Delivery Excellence (MPM Suite)
EBRD's project portfolio spans long-duration, high-stakes programmes for which conventional project management approaches are, on HTM's own analysis, insufficient. This phase is where HTM's delivery methodology addresses the specific failure modes of that environment: scope creep in assessment scope, optimism bias in progress reporting, stakeholder fatigue across multi-year engagements, and the erosion of governance discipline as programmes mature.
Multi-workstream coordination becomes essential once categorisation, ESAP development, Transition Assessment, and post-completion review are running in parallel across dozens of active projects. Where EBRD deploys HTM's LEWRI instrument in future, this is also the point at which programme-level leadership risk signals would feed into delivery risk reporting, providing early warning ahead of the point where, historically, optimism bias has corrupted progress reporting.
— Delivery leadership across categorisation, ESAP, and Transition Assessment workstreams running concurrently
— Scope and dependency management to prevent assessment-scope creep across a diverse project portfolio
— Stakeholder-fatigue mitigation for multi-year engagements with FGD, site-visit, and beneficiary input requirements
— LEWRI integration (where deployed) for early warning of leadership-linked delivery risk
Deliverable: Delivery operating rhythm, cross-workstream dependency map, and standing delivery dashboards.
Phase 4 - Implement
HTM Service: Outcome-Based Implementation & Value Realisation (MPM Suite)
This is where HTM's outcome-based commercial philosophy earns its place in the programme: the work is judged by whether EBRD's Transition Impact and E&S improvements are actually realised, not by deliverable volume. HTM would translate “Transition Impact” and anticipated environmental and social improvements into clear, measurable benefit statements, and establish a Value Realisation Office that tracks them continuously through delivery and beyond go-live.
Before new monitoring is built, HTM's Operational Assessment & Diagnostics service establishes the factual baseline: process mapping of the current impact assessment workflow, benchmarking against comparable frameworks (in the spirit of the Doing Business, BEEPS, and Life in Transition Survey data sources identified in the Besley-Dewatripont-Guriev review as under-used within EBRD), and root-cause analysis of where the existing process creates the transparency and consistency gaps EBRD has identified.
— Benefit statements translating Transition Impact and E&S outcomes into measurable, trackable metrics
— Value Realisation Office design with active monitoring extending beyond project go-live
— Baseline diagnostics benchmarking current practice against comparable data sources and peer frameworks
— Monitoring dashboards aligned to EBRD's existing data infrastructure (e.g. Transition Impact Monitoring and Environmental and Social Management System requirements)
Deliverable: Benefits framework, Value Realisation Office structure, and live monitoring dashboard.
Phase 5 - Embed
HTM Service: Holistic Change Management (Change & Transformation Management)
Governance structures and dashboards only change outcomes if the people running the programme adopt them. This phase directly addresses the human dimension of the reforms: bankers who screen out low-scoring projects, Evaluation Department staff who conduct field-based reviews, and Impact Assessment Team members who will now operate under tighter integration and more visible reporting. HTM's change readiness and cultural baseline assessment identifies where resistance is likely to concentrate, and its manager-as-change-agent programme equips team leads to carry the new operating model forward themselves rather than depending on HTM's continued presence.
Stakeholder Engagement & Communication work addresses the criticisms of weak external engagement directly: a deliberately planned, multi-channel strategy that gives project beneficiaries and civil society stakeholders a genuine voice and feedback loop, rather than one-way disclosure — the specific gap behind EBRD's Failure to Provide Effective Remedy and Weak Stakeholder Engagement & Due Diligence findings.
— Change readiness and cultural baseline assessment across the Impact Assessment Team and adjacent departments
— Resistance mapping and intervention design for bankers and programme staff affected by tighter conditionality
— Manager-as-change-agent capability programme so the new model is sustained by EBRD's own staff
— Multi-channel stakeholder engagement strategy addressing transparency, disclosure, and effective remedy
Deliverable: Change adoption plan, stakeholder communications strategy, and internal capability programme.
Phase 6 - Sustain
HTM Service: Leadership Resilience & Wellbeing, incl. the LRRD (Change & Transformation Management / Leadership Risk Intelligence)
The final risk to any governance reform is that it degrades once the original sponsoring team moves on, burns out, or is reorganised — precisely the leadership-capacity failure mode HTM's own research identifies as the hidden driver behind cost overrun, benefit shortfall, and schedule slippage in major programmes generally. Sustaining the Impact Assessment enhancement programme therefore means protecting the psychological and relational capacity of the people running it, not only the processes they run.
Where appropriate, periodic LRRD profiling of programme and Impact Assessment Team leadership would surface early warning of the autonomy, competence, and relatedness pressures that precede optimism bias in reporting and governance erosion — the same dynamic identified across EBRD's own Transition Report literature on programme delivery risk. This sits alongside the continuing discipline of the Value Realisation Office (from Phase 4) and a formal lessons-learned loop that feeds insights from live assessments back into future Transition Gaps and Country Strategy formulation, closing the cycle EBRD's own reviewers found missing.
— Periodic LRRD-based leadership risk profiling for programme and Impact Assessment Team leadership
— Continued Value Realisation Office monitoring beyond the initial engagement window
— Formal lessons-learned capture feeding into future Transition Gaps and Country Strategy formulation
— Board- or committee-level reporting on leadership risk alongside cost, schedule, and benefit tracking
Deliverable: Sustaining governance rhythm, LRRD-informed leadership risk reporting, and a standing lessons-learned mechanism.
Why This Sequence, Not a Standalone Instrument?
HTM does not propose the LRRD or LEWRI as products EBRD would purchase independently of this engagement. Consistent with HTM's positioning against MBTI-style standalone instrument sales, the diagnostics are deployed only where they serve a specific governance need identified within the programme — here, protecting the leadership capacity of the people sustaining the reform. The commercial and delivery model throughout is outcome-based: HTM's fees and continued engagement are tied to whether EBRD's Transition Impact and Environmental & Social benefits are demonstrably realised and sustained, not to hours billed or documents produced.
Taken together, the six phases give EBRD's Impact Assessment Team what the 2010 external review of the Bank's transition methodology called for but did not itself deliver: a formally integrated approach between the “troika” of Transition Indicators, Transition Gaps and Country Strategies, and project-level transition impact measurement — built, governed, and sustained as a single major programme rather than three parallel processes.
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